Frequently asked questions
Let’s make
things clearer.
Who is this for?
UK owner-managed businesses, typically with 5–50 people. The operational problems apply across sectors.
What can Innovate SME help with?
Systems selection and implementation, process and workflow improvement, commercial analysis and reporting, and practical AI adoption. The services page explains what you can commission.
Do we have to replace all our software?
The starting point is how the current tools serve the business. A better setup or connection may be more useful than a replacement. The work identifies what is appropriate.
Can you help reduce dependence on one person?
Yes. Work can include documenting critical processes, clarifying decision limits, assigning responsibilities and giving others the training and information they need.
Where does AI fit?
Start with a defined task, usable information and a clear review process. AI is useful where it supports that task; it is not a requirement for every improvement.
How is the work scoped and priced?
Start with an email about the business and the problem. The scope and cost need to reflect the work required; there are no fixed consultancy packages shown here.
Is the toolkit a consultation?
No. It is a £19.99 self-serve product. Consulting and optional freelance help are separate.
How do we get started?
Email go@innovates.me with what your business does, which tools you use and what is getting in the way.
A practical place to begin
What would you like your
business to do better?
Tell us what your business does, which tools you use and what keeps getting in the way. You don’t need a polished brief.